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You pick the shop. We push the paper.
Virginia law is on your side: when you file a glass claim, you do not have to use the shop your insurer suggests. Tell them Ace Glass in Richmond is doing the work, and we handle the rest.
How a claim works here
Call us first
Before you call your insurer. We verify your coverage by phone in a few minutes, before any work starts.
We file everything
We file the claim and the paperwork, and bill your glass network directly. You pay the deductible, nothing else.
Most repairs end up free
Rock chip repairs are covered in full by most comprehensive policies, so they usually cost you nothing at all.
We are members of the Lynx, Harmon, Safelite, Alfa Alliance, Alliance Claims Solutions and Guardian glass networks.
Your right to choose.
When an insurer steers you toward a national chain, that is a suggestion, not a rule. Virginia lets you pick your own glass shop on any claim.
Say this on the phone:
“I’d like Ace Glass in Richmond to do the work.”
That is the whole script. We take it from there.
While we’re at it.
One shop covers the car, the house and the business. Most customers find us through one and stay for all three.
Filing a claim? Start here instead.
Call us before your insurer and the whole thing usually takes one phone call.
Mon–Fri, 8 am–5 pm · call or text